Riders Guide

CODE OF CONDUCT

Corre Caminos is committed to providing safe, accessible, timely, and professional service for our customers.  We can provide such a service only when our passengers respect and follow certain safety and courtesy rules.  Therefore, we thank you, the passengers boarding our vehicles, for adhering the rules listed below:

• Call 911 if you need immediate medical attention. We do not provide emergency medical transportation.
• Do not interfere with the safe operation of the bus.
• Musical instruments, radios, and other electronic devices are not to be played on the bus, except through headphones. The volume must be low enough that the person next to you cannot hear.
• Follow the driver’s instructions at all times. All vehicles are radio equipped and have marked emergency exits.  In the event of an emergency, follow the driver’s instructions.
• Pay fares or show a valid pass to the driver when boarding. We accept exact change for fares only.  We do not make change or refund overpayments.  No passengers will be allowed to board without paying or showing proof of a valid pass.
• For your safety, do not stand from your seat while the vehicle is moving. Wait until the vehicle has come to a complete stop and the driver informs you that it is safe to exit.  Do not sit or stand in areas other than those designated for sitting or standing.  Seats designated for senior citizens or persons with disabilities are to be surrendered at the drivers’ request.
• Do not harass the driver or fellow passengers. This includes but is not limited to verbal or physical abuse, threats, or physical contact.
• Be courteous while riding the vehicle. No fighting, horseplay (pushing, shoving, running, jumping, throwing objects, etc.), or abusive language.  Lewd or offensive conduct and indecent exposure will not be tolerated.  No spitting inside or from the bus.  Do not defecate, urinate, or release other bodily fluids on the bus or the bus stop facilities.  Persons with personal hygiene standards that are determined to be a health hazard to other passengers will not be allowed to board.
• Maintain control of your packages and possessions. Though Corre Caminos is not responsible for lost or stolen property, report losses to the driver or office.  For safety reasons, no passenger will be allowed to board the bus with more packages /or baggage than can be tucked underneath the seat below the passenger and/or than the passenger can hold and maintain control of in their arms.
• Do not smoke, eat, chew tobacco, or drink on the bus.
• Do not bring weapons, open alcoholic containers, or illegal drugs on buses. Corre Caminos reserves the right of the driver to ask to see the contents of a package if he or she suspects a package may contain an open container of alcohol.  Illegal drugs are not permitted on the bus at any time.  Any person found in possession of such drugs will immediately be reported to law enforcement.  Hazardous, flammable, and toxic materials are not allowed on the bus.
• Maintain control of your service animal at all times on buses and transit service property. Passengers with animals who do not remain under control will be removed from the property.  Pets are allowed on the bus as long as they are in an approved latched container.
• Do not project items, arms, or any other part out of the window. Do not throw any object from the bus.

Any refusal to comply with these rules may result in the driver instructing the passenger to exit the bus.  Corre Caminos reserves the right to suspend or terminate riding privileges of clients who violate these rules.  If the driver reasonably believes a passenger’s physical condition or conduct is hazardous, or if a passenger possesses weapons, instruments, or equipment that are reasonably believed to be dangerous, service may be terminated immediately.

Thank you for riding your Corre Caminos– have a safe and enjoyable trip!